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MBS POLICIES

SHIPPING & RETURNS

  Please allow 7-14 days to receive your order. USPS will deliver all standard and expedited orders.  Orders placed after 4pm will be considered next business day. No Refunds or Returns.

If you have questions or concerns please contact us : thembscollection@gmail.com

SALON SERVICES & APPOINTMENT BOOKING

New Clients are required to have a consultation! For phone/video consults photos must be emailed prior to consult to: thembscollection@gmail.com
 

We understand things happen, so in order to avoid charges please communicate changes to appointments. Deposits are non-refundable. NO CALL NO SHOWS cannot reschedule in the future.
 

We ask that you book ALL requested services including braid/weave removal, hair color, treatments, relaxers, etc., as if you do not have an appointment for a specific service, we will not provide the service. HAIR MUST BE DETANGLED PRIOR TO APPOINTMENT!!!



SCHEDULING:
Schedules will open on the 8th and 22nd of each month!

  • Due to Safety & Sanitation policies, there may be an increased wait time to to ensure cleaning is completed between all clients.

  • ALL CLIENTS MUST WEAR A MASK!!!

  • If you are sick, PLEASE DO NOT BOOK &/OR reschedule your appointment.

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NEED TO KNOW:
PLEASE READ:

Please come chair ready! All removal services, detangling, etc. are an ADDITIONAL COST!

PLEASE DO NOT BRING ANY CHILDREN or EXTRA GUESTS.

Your hair may be braided by 2 people, if this is an issue, please make us aware in advance.

We ask that clients wait in the waiting area(front of salon) until being called to be serviced. The salon is located at 2329 W. Marshall Road. Lansdowne, PA 19050. NOTE: BRAID AND WEAVE REMOVAL IS AN ADDITIONAL COST & SHOULD BE SCHEDULED AS WELL. We no longer apply beads. Also, no fresh cuts for braid services. Hair should be at least 3 inches long. Sorry for any inconvenience. NO SWISS LACE!
 

No Exceptions. Thank you.

We appreciate you.

ABSOLUTELY NO REFUNDS, PLEASE ENSURE TO ASK STYLIST ANY QUESTIONS BEFORE LEAVING THE SALON.

EMAIL: thembscollection@gmail.com

THE MBS COLLECTION
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